How Can We Help Your Production?
Answers to questions about QLab-style rent-to-own equity, 50% K-12 school discounts, SetForge 3D LiDAR scanning, and offline backstage mesh.
Rent-to-Own & K-12 School Licensing
How does the QLab-style Rent-to-Own program work?+
Every single dollar you spend on Day Rentals or Per-Production Show Passes accumulates in your organization's Rent-to-Own equity bank. When you are ready to purchase a permanent Perpetual Venue License, 100% of your accumulated rental spend is automatically deducted from the purchase price at checkout.
We are a high school that only does 1 or 2 shows a year. What is our best option?+
The K-12 Show Pass ($124.50 with educational discount). It gives your entire cast, student crew, and directors full access to the complete Broadway Suite for 60 days—covering pre-production, rehearsals, tech week, and your performance run. Once your show closes, there is zero recurring monthly billing. You pay nothing during summer or winter hiatus.
How do schools qualify for the 50% K-12 educational discount?+
Any accredited public, private, or charter elementary, middle, or high school, as well as collegiate drama programs and non-profit youth community theatres, qualify automatically. Register with your school email (.k12, .edu, or school district domain) or submit your school name during checkout.
Can we rent individual modular plugins without buying the whole bundle?+
Yes. CueTech is modular. If you only need SetForge 3D for scenic scanning and 1:48 diorama slicing, you can rent just SetForge 3D for $2/day (K-12) or $4/day (commercial). The same applies to our Wireless RF Audio Engine, Lighting & QLab OSC Bridge, or Stage Ops Prompt Book.
What happens during our off-season between productions?+
Your show archives, stage scans, audio patches, and prompt books remain safely preserved in your account. You are never billed during dark months. When you begin your next production next season, simply activate a new Show Pass or Day Rental and resume immediately.
Can we add more rental days if our tech rehearsal schedule gets extended?+
Yes. You can add extra production days at any time directly from the top navigation ribbon with one click. Every added day continues to accumulate 100% toward your permanent license.
Can public schools pay with a District Purchase Order (Net-30 / Net-60)?+
Yes. Public school districts and educational institutions do not need a credit card. You can submit your school district PO number online with Net-30 or Net-60 payment terms. CueTech grants immediate provisional workspace access so your directors and students can begin rehearsals right away while your district accounts payable office processes payment.
Are student crew and cast member logins included without extra per-seat fees?+
Yes. Unlike legacy theatrical software packages that charge monthly per-user licenses, all CueTech passes and perpetual venue licenses include unlimited student accounts. Every cast member, stagehand, light board operator, and sound technician gets their own mobile callboard and line-runner access at zero additional charge.
We are competing at a state Thespian Festival or One-Act play contest for 3 days. What should we do?+
Take advantage of Day Rentals ($1.00 to $5.00/day with educational discount). Rent only the 3 or 4 days you need for state festival technical rehearsals and performance rounds without paying for an entire season pass.
SetForge 3D CAD & Diorama 3D Printing
What hardware is required for iPad LiDAR stage scanning?+
Any Apple device with a LiDAR sensor (iPad Pro 2020 or newer, iPhone 12 Pro or newer). You walk the apron, proscenium arch, and backstage wings, and SetForge extracts plaster lines, centerlines, and grid heights in real time.
How does the 1:48 scale diorama 3D print kit work?+
SetForge automatically scales your stage and scenic wagons to standard 1/4" = 1'-0" (1:48 scale) and slices them into interlocking plates sized for standard 256x256mm and 220x220mm 3D printer beds (Bambu Lab P1S/X1C, Prusa MK4, Ender 3). Plates feature male/female dovetail seam connectors and snap-fit mounting sockets.
Can we export stage ground plans to Vectorworks Spotlight or AutoCAD?+
Yes. In one click, SetForge exports standard ASCII DXF files organized into official USITT CAD layers (L-ARCH-PROS, L-ARCH-FIRE, L-SCEN-DECK, L-SCEN-WAGN, L-SPKE-TEXT) importable into Vectorworks Spotlight, AutoCAD, and SketchUp.
How does the lumber nesting optimizer calculate cut lists?+
The carpentry optimizer uses 1D stick bin-packing (for 10' and 12' 2x4 studs) and 2D sheet nesting (for 4'x8' plywood and lauan lids) with a 1/8" saw kerf allowance. It computes total board feet, linear feet, estimated scrap percentage, and regional lumber costs.
Audio, Wireless RF & QLab Integration
Does CueTech trigger QLab directly over the network?+
Yes. CueTech features a native sub-millisecond QLab OSC bridge with 0.38ms trigger latency. Stage managers can fire sound, video, and lighting cues directly from the digital prompt book or receive status updates from QLab.
Which sound consoles can we export show files to?+
CueTech exports formatted show routing files for DiGiCo SD and Quantum series (XML), Yamaha CL and QL series (CSV), and Soundcraft consoles. This eliminates manual channel typing during load-in.
How do A2 backstage mic swap alerts work?+
CueTech tracks performer cast assignments scene-by-scene. When an actor has an upcoming pack swap or double-cast change, real-time alerts appear on backstage iPads with pack number, frequency, and dresser checklists.
Offline Reliability & Student Safety
What happens if our theatre basement or dressing rooms have zero Wi-Fi?+
CueTech is engineered as a Zero-Drop Progressive Web App (PWA). All prompt books, spike marks, run sheets, and audio plots are cached locally in browser storage. Your crew can run the entire show without an active internet connection, and data will auto-sync upon reconnection.
Can actors use the AI Line-Runner Bot on their personal smartphones?+
Yes. Cast members open CueTech on any iOS or Android phone, choose their character and scene, and run lines through natural voice prompts. The bot scores word-for-word accuracy and tracks off-book progress.
How does the NFPA 80 Fire Curtain safety enforcement work?+
SetForge establishes a 6-inch safety buffer along the Plaster Line. If a scenic wagon, flat, or platform encroaches on the fire curtain drop path, the piece illuminates with a red warning wireframe and alerts the stage manager.
Still Have Questions?
Our team includes active theatrical stage managers, audio engineers, and technical directors.
Theatrical Production Support
Rapid dispatch for active rehearsal and tech issues
District & School PO Inquiries
Net-30 invoicing, W-9, and vendor approval
Live Walkthrough & Demo
Map CueTech to your upcoming production